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Dausha CommunicationsA Resource for the Renaissance Man

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Quick Fix Fixation

Identify a Fad

What is a quick-fix? It is 21 Century snake-oil. We get our fix from a modern cure-all: total quality, reengineering, portfolio management, and time-based competition. These fixes never deliver quite what they promise. These are fads. However, sometimes they give structure and focus to get people working together constructively. Here's a way of figuring out if maybe your quick-fix is a fad expected to fail:

  1. Non-reliablity. The fad is built on a case study where it had spectacular success; but cannot be replicated because:
    • The best talent led the success; and those leading your project came by the information second-hand.
    • The fact is a great solution to somebody else's problem.
    • Your conditions are unlike the original.
  2. Zero-sum gain. If everybody gets on board and does the same that you are, then the net result is no different from the present. For example, you use the fad to reduce costs by ten percent. Then all your competition does likewise. The result is zero sum.
  3. Partial Solution. The solution lacks something from making it complete and need to be integrated into the way business works.
  4. Poor Execution. This is typically because managers are trying something new, which invariably leads to serious mistakes.

Fixing the Problem.

Here are four common-sense answers to the problem of fads:

  1. Focus on the problem, not the solution.
  2. Go for a full solution—you may need to impliment more than just the fad; so do what it takes to reach full success.
  3. Proper People Management. Put the right people where they will do the most good. This also means getting the right sponsorship and finding the right external support.
  4. Know Your Destination. You need to know what the opportunity gained is and measure and track progress. Avoid purely financial objectives as this tends to involve cost cutting which invariably cuts future capabilities.

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